An Illinois Transportation Association board member, Perry Mandera is the president and founder of The Custom Companies, Inc., which dedicates itself to providing a wide variety of transportation services to its clients. In his personal life, Perry Mandera is a sports enthusiast who has coached baseball, basketball, and football at the youth level.
Here are some communication tips for youth sports coaches:
1. Minimize distractions in any way you can to maintain the children’s attention. When speaking to the collective, make sure there is nothing behind you that may take their attention away from what you are saying. A useful tip is to avoid speaking to children when the sun is directly behind you, as the glare cause their concentration to falter.
2. When talking to the children, squat or kneel to their level, which demonstrates respect and allows you to form tighter bonds with your players. Further, it allows you to maintain eye contact, lending your words more authority without making it seem as though you are speaking down to the child.
3. Maintain a positive tone when speaking about areas that need improvement. Tell the child what he or she does well and use this to segue into an area where you would like to see improvement. Always offer a plan of action, such as training drills, for players to focus on when you suggest improvement.
While freight transportation can entail complications, you can streamline the process and make efficient use of your time by planning in advance.
Here are a few tips to help you during planning:
1. Because it may involve multiple geographies that span cities, states, and countries, freight transportation has a lot of paperwork. Make sure that you have collected and documented forms for all possible ports. Also, make sure that you train your staff on not only the forms but also on freight-related questions via mock interview sessions.
2. Fees are a function of the goods being shipped. Thus, custom fees increase with the value of the transported goods. In addition, certain countries also impose special fees known as tariffs on products. Make sure that you have educated your staff about all fees applicable to the goods being shipped.
3. The delivery time for your freight largely depends on final destination. For example, items shipped domestically generally arrive on time and do not involve cargo containers. On the other hand, products shipped to international destinations may be delayed as they involve multiple transit points and forms of transport. It is always helpful to communicate expected dates of shipment and delivery to the receiving party.
About the Author
Perry Mandera is the managing director and founder of The Custom Companies, a freight transportation company with headquarters in Northlake, Illinois.