The Custom Companies, Inc
A longtime Chicago entrepreneur, Perry Mandera has served as president of The Custom Companies, Inc., for more than three decades. Over that time period, Perry Mandera has built his company into a leading provider of transportation and logistics services.
There are many qualities that separate The Custom Companies, Inc., from the competition. For starters, the company offers transit services that consistently rank among the fastest in its region and nationwide. It is able to do this by having control over the entirety of the logistics chain, controlling its own direct line services, and minimizing the amount of time a shipment is handled, which in turn lowers the number of potential situations that can hold up a shipment between its origin and destination, making the overall trip faster.
In addition to its domestic services, The Custom Companies, Inc., also offers service to Canada, transporting items every week. The company is qualified to handle all the paperwork involved in these transactions, including providing a Certificate of Origin, Commercial Invoice, and North American Free Trade Agreement (NAFTA) documentation.
The Custom Companies, Inc
Perry Mandera guides The Custom Companies, Inc., and provides a host of transportation solutions that meet the needs of clients across North America, including Puerto Rico, and Hawaii. In early 2016, Perry Mandera was interviewed for The Custom Communicator newsletter on the occasion of the company’s 30th anniversary.
Recounting his reasons for wanting to establish a firm that has grown from five to 600 employees over the years, Mr. Mandera described wanting to create a “one-stop-shop” approach that would simplify the lives of shipping managers. This related to sales management experience taking calls that often indicated that clients would be interested in an expanded range of services under one roof.
These insights led to the idea of “One Call Does It All” being taken successfully to the transportation marketplace. As Mr. Mandera remembers it, there were numerous obstacles in the way of attaining specific goals during the first decade. Primary among them was simply convincing customers that their full range of transportation needs could be met by just one group of companies.
The Custom Companies
As the founder of The Custom Companies, Inc., Perry Mandera provides coast-to-coast transportation solutions spanning air and land. Perry Mandera’s firm celebrated 30 years in the business in 2016, and the company newsletter featured an interview with him and the firm’s first employee Dianna Ryan.
Joining the company in 1986, Ms. Ryan was there as operations expanded from a small freelance basis to more than 600 employees. She recalls that there was on ethos of accomplishing everything necessary “to get the job done” in the early days, even if that entailed 14 hour workdays.
There was a tight-knit aspect of operations, where personal competencies were strongly valued, and she worked to create company norms and best practices from the outset. Ms. Ryan has witnessed firsthand the organization’s transformation into a departmentally structured company with checks and balances at multiple levels. She speaks about her position remaining extremely challenging and values how Mr. Mandera encourages thinking outside the box.
The Custom Companies
As president of The Custom Companies, Inc., Perry Mandera leads a trusted provider of transportation services throughout North America, as well as Hawaii and Puerto Rico. A recent company newsletter focused on Perry Mandera’s success in growing the company over the past three decades.
Established in 1986, The Custom Companies began as a two-door Elk Grove Village operation and grew sustainably through its focus on quality service that fully delivered on client expectations. Organic growth has been supplemented with strategic acquisitions, beginning with CDN logistics, an over-the-road carrier, in the late 1990s. In 2001, the firm added Custom Global Logistics’ air freight services to its family and in 2012 it acquired ATS and Circle W, which added refrigerated and flatbed transportation capacities. In 2015, Tri Air Transportation was added to the corporate footprint.
Today The Custom Companies maintains a nearly 500,000-square-foot facility in Northlake, Illinois, that has 400 dock doors. In addition, it has a 250,000-square-foot facility in Santa Fe Springs, California, that ensures highly responsive service across the West Coast. Mr. Mandera describes his future vision for the company as strategic expansion that conforms to economic and industry trends.